David Liu, PhD
Currently: Senior UX Researcher at GooglePreviously: AT&T and Providence Children's Museum
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About Me
Los Angeles, CA
Product Growth ○ Storytelling ○ StrategySenior mixed methods UX researcher who specializes in translating complex user behaviors to drive product strategy. Brings unique blend of transformative empathy and storytelling to streamline fragmented data into an actionable narrative.My goal is to move teams from reactive testing to building proactive, roadmap-shaping research programs.My past research was on education toys and afterschool learning.I am also an advocate of diversity in Science, Technology, Engineering, and Math (STEM) and STEM education.
UXR Impact
Below are press releases of products my UXR has impacted:B2B Strategy UXR at Google
•Google Home using Matter and Automations.
•Matter - a unifying IP-based connectivity protocol
•Google Home Developer Center0 to 1 UXR at Google
•Nest Cameras in Google Home App
•Google Home Web
•Nest Cameras in Google Home AppProduct Market Fit UXR at Google
•Google Nest Camera (battery) and Doorbell (battery)
•Nest Cam (indoor, wired)
•Nest Cam with floodlight
•Nest Doorbell (wired, 2nd gen)Product Inclusion UXR at YouTube
•YouTubeCSAT and NPS Tracking UXR at AT&T
•AT&T TV
•DIRECTV
•AT&T TV NOW
Portfolio
Learn more about my product impact through my UXR
Resume (link)
Work Experience
Google
Sr. UX Researcher (2022- Present)
UX Researcher via Artech (2020-2022)AT&T
UX Researcher (2019-2020)Providence Children's Museum
Visitor Experience Researcher (2013-2014)Education at University of California, Irvine
PhD Education, MA Education, BA Public Health, and BA AnthropologyProduct Strategy: Roadmap development, product-market fit, KPI definition, product strategy, risk mitigation, trust and safety policy, and business development partnerships.Research Methods: Contextual inquiry, interviews, concept & usability tests, participatory co-design, diary studies, satisfaction & NPS tracking, surveys, benchmarking, A/B testing, social listening, heuristic evaluation, and niche participant recruitment.
